Privacy Policy

Version 2.0Last Updated: December 24, 2025

1. Introduction

Creation Genius ("we", "our", or "us") is dedicated to protecting your privacy and being transparent about how we handle data. This Privacy Policy details our practices regarding the collection, use, and disclosure of information from users of the creationgenius.com website and the Creation Genius WordPress plugin (the "Service").

By using the Service, you consent to the data practices described in this policy. We recommend reading this document in conjunction with our Terms of Service.

2. Information We Collect

A. Information Provided Directly by You

During account registration and Service usage, we collect:

  • Administrator Email Address: Collected during the connection process to facilitate account management and critical security alerts.
  • Domain URL: The public web address where our plugin is installed. Please note: Localhost and private staging environments are not supported.
  • Website Identity: Site name and general niche information to assist AI personalization.

B. Data Transmitted by the Plugin

To provide content generation features, our plugin transmits the following technical data to our backend API:

  • Content Prompts: Keywords, instructions, desired tone, and structure requests.
  • System Environment: WordPress version, PHP version, and active theme information (to optimize HTML output compatibility).
  • Usage Metrics: Timestamps of requests and processing times.

C. Automatically Collected Information

Like most web services, our backend servers log standard web server information:

  • IP Address (used for rate-limiting and security monitoring).
  • Browser type and User-Agent strings.
  • Referral URLs.

3. AI Data Processing & Model Selection

The core of our Service is the orchestration of multiple Large Language Models (LLMs). Our proprietary engine **automatically selects the best model** for your query from providers such as Anthropic, OpenAI, and Google.

How AI Providers Receive Your Data:

We do not share your personal identity (email, name, or exact site credentials) with AI providers. We only transmit the content parameters (prompts, keywords, and tone settings) required to generate the text. However, any personal information you explicitly include within a content prompt will be processed by the selected AI provider according to their respective safety and privacy guidelines.

4. Use of Your Information

We use the data collected to:

  • Authenticate your domain and validate API keys.
  • Process and return generated content.
  • Track usage against quotas and "reasonable use" limits.
  • Enforce our right to ban, block, or restrict accounts violating our Terms.
  • Provide aggregated analytics within your WordPress dashboard.
  • Improve our AI orchestration logic and prompt-engineering templates.

5. Data Retention and Deletion

We retain your content generation history to allow you to review and modify previously generated posts from your WordPress dashboard. Logs of API calls are maintained for 90 days for security auditing and rate-limit enforcement. You may request the deletion of your account and related data by contacting us at the email provided below.

6. Disclosure of Data

We do not sell your data. We disclose your information only in the following circumstances:

  • AI Service Providers: As described in Section 3.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Business Protection: To protect the rights, property, or safety of Creation Genius, our users, or the public.

7. Security of Data

We use SSL/TLS encryption for all data in transit between your WordPress site and our backend engine. API keys are stored using industry-standard hashing where applicable. However, please be aware that as the Service requires a connection over the open internet, no method of transmission is 100% secure.

8. GDPR and International Rights

If you are located in the EU or UK, you have specific rights under the GDPR regarding your personal data (Access, Rectification, Erasure, and Portability). Creation Genius processes your data based on Contractual Necessity (to provide the content you requested) and Legitimate Interest (to prevent API abuse).

9. Contact Us

For any privacy concerns, data access requests, or questions regarding this policy, please contact our Data Protection Officer at:

Creation Genius Privacy Team

Email: contact@creationgenius.com